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Disgruntled clients are an inevitable part of veterinary practice. Whether it’s due to a billing concern, a miscommunication, or grief over a pet’s condition, those first ten minutes can either de-escalate a storm—or pour gasoline on a fire. So what should you think, say, and do in those critical first 10 minutes? 1. What to […]
Filipino Veterinarians Gain First Business Playbook Rooted in Local Practice with the Launch of The Veterinary Business Game Theory Veterinary entrepreneur and author Dr. Geoff Carullo champions mindset, leadership, and business excellence as keys to transforming the future of veterinary practice in the Philippines. A new conversation on the future of veterinary practice in the […]
The moment you open a tube of Nutripet® by Troy, it hits you — a warm, rich, almost molasses-like smell. It’s unmistakable. And it immediately raises the question: Is there sugar in this? No. And the real reason is far more interesting. That irresistible aroma is not a marketing trick. It’s nutrition doing exactly what […]
